Junior NOC Analyst

Camping World is seeking a dedicated and detail-oriented Junior Network Operations Center (NOC) Analyst to join our IT team in Bowling Green, KY. The Junior NOC Analyst will be responsible for monitoring, managing, and troubleshooting our Network/Server/Application infrastructure to ensure optimal performance and availability. This includes ITSM roles of Problem, Incident, and some Change Management experience. This role requires proactive problem-solving skills and the ability to work effectively in a fast-paced environment.

**What You’ll Do:**

+ Monitor Network/Server/Application performance and system alerts to identify and resolve issues promptly.
+ Perform regular system health checks, including reviewing logs and system alerts.
+ Troubleshoot and resolve network and system incidents, escalating issues to higher-level support when necessary.
+ Document incidents, issues, and resolutions in a clear and concise manner.
+ Collaborate with IT and other de...