Vacancy Description
The Junior Leasing Support Specialist (Junior LSS) serves as the frontline representative for Arboreal Property Management's Leasing Support Team. This role is responsible for answering incoming leasing calls through Maynard CRM, assisting prospective residents with leasing inquiries, responding to general questions about available properties, scheduling property tours, and providing first-level leasing support throughout the customer journey. The Junior LSS ensures inquiries are handled professionally and routed to the appropriate team member when additional assistance or specialized support is required.
This is an entry-level position designed to build a strong foundation in leasing operations and customer service. As employees gain experience and demonstrate proficiency, they will receive cross-training in additional Leasing Support functions, preparing them to take on more advanced responsibilities, support the application process, and contribute to ...
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