JUNIOR IT SUPPORT TECHNICIAN

Qualification and Experience: Matric / Grade 12 Relevant IT qualification Minimum of 3 years experience in such a role General software and hardware troubleshooting, including diagnosing and resolving user, device, and system-related issues in a multi-user environment. IT and operational support within a busy organisation, including day-to-day service delivery and user assistance. Installation, configuration, maintenance, and support of desktops, laptops, mobile devices, and peripheral equipment. Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) in a professional environment. Microsoft 365 administration, including user accounts, email, Teams, OneDrive, and SharePoint. Basic to intermediate networking knowledge, including LAN/WAN connectivity, Wi-Fi, TCP/IP, and general network troubleshooting. Installation, configuration, and maintenance of printers, scanners, and multifunction devices. Routine IT and operational maintenance tasks such as system updates, equipment check...