Junior IT Support

The Junior IT Support is responsible for providing 24-hour support for operations for desktop software and hardware configuration, implementation, and maintenance as well as various technologies managed by the IT department. This person will focus on the administration of the company's local IT Infrastructure to include desktop PC’s, networking and software applications.

The Jr. IT Support will be a very hands-on, member of the IT support team responsible for desktop, laptop configuration, mobile device, network and application support including Windows operating systems and software and other applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills.

Converga require agile thinking personnel who are quick to react to challenges and present a positive attitude to their workplace environment.

Essential duties  

• Provide ...