Junior IT Engineer

Overview

As our IT Operations Engineer you will be the heartbeat of technical support for our HelloFresh and BeCool teams in Auckland. This role requires travel between the corporate office and distribution centre, necessitating personal transportation and a full-time onsite presence. Responsibilities include extended periods in chilled environments, heavy lifting, and occasional working at heights.

Location and Reporting

This role is based in Penrose, Auckland and reports to our regional IT Leadership team.

Responsibilities

• Provide fast, effective onsite and remote IT support, keeping downtime to a minimum.
• Manage the full lifecycle of our IT hardware, from tracking and maintenance to future capacity planning.
• Own the user lifecycle—managing onboarding, offboarding, and access permissions with ease.
• Provide reliable IT support for events to ensure everything runs without a hitch.
• Create and update ...