Junior IT Administrator

Junior IT Administrator

We are seeking a Junior IT Administrator who will provide day‑to‑day IT support across the business, acting as a first point of contact for helpdesk queries and routine technical issues. The role supports the smooth operation of end‑user technology, assists with new employee onboarding, and helps coordinate with third‑party vendors to ensure timely delivery of IT services and equipment.

Key Responsibilities

• Provide first‑line IT support for daily user issues, service requests, and general helpdesk enquiries.
• Troubleshoot and resolve common hardware, software, printer, and access‑related problems.
• Log, track, and update support tickets, ensuring issues are resolved within agreed timeframes.
• Assist with setting up laptops, desktops, monitors, peripherals, and user accounts for new employee starters.
• Support the onboarding process by preparing devices, coordinating account creation, and...