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Junior Call Center Representative

Mphasis

pune, maharashtra, India Full-time June 05, 2026
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Vacancy Description

Job Description

Job Summary –

Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Position Overview:

Processing the allocated files for:

  • Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client.
  • Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated
  • Payoff Demand- by calling other lenders to get an updated payoff statement for the borrower’s previous loan.
  • Essential Job Functions:

  • Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand
  • Faxing Authorization forms
  • Receiving inbound calls
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