Junior backend support engineer

Quickeee — Junior Backend Support Engineer
Mumbai | 1–2 years | Full-time
About the role
Quickeee runs live 60-minute delivery operations in Mumbai — real orders, real riders, real warehouse sync. When something breaks — a stuck order, a failed webhook, a delayed rider ETA — ops and category teams need answers fast, and right now that falls on senior engineers. We're hiring someone to own the first line of that response: read the logs, find what went wrong, fix what you can, and flag clearly what needs a senior.
This is not a feature-shipping role to start. It's a find the problem before it becomes everyone's problem role — and it's the fastest way to learn how a real production system actually behaves under load.
What you'll do
- Investigate operational issues flagged by ops and category teams — stuck orders, failed payments, sync mismatches
- Read application logs (Cloud Watch) and trace an issue back to its source across the stack
- Run basic database queries...