Vacancy Description
Role:
ITSM Engineer Location:
Ang Mo Kio Type of Role:
1 Year Contract (RENEWABLE) Remuneration:
Base Salary - $5,000 Renumeration:
1 month bonus upon completion of contract (subjected to attendance, performance etc..) START:
JULY 2026 Job Summary: An ITSM (IT Service Management) Engineer plans, implements, and optimizes IT service delivery workflows. They align IT capabilities with business goals, automate processes, and manage platforms like ServiceNow to streamline incident, change, and problem management. Job Responsibilities: Process Design: Develop, configure, and optimize ITSM workflows (e.g., Incident, Problem, Change, and Request Management) Platform Administration: Configure and maintain ITSM tools (such as ServiceNow or Jira) to enhance service delivery and reporting capabilities. Incident & Problem Management: Oversee major incidents, facilitate root-cause analysis, and track remediation to prevent recurring issues. Service Levels: Collaborate with stakeho...
ITSM Engineer Location:
Ang Mo Kio Type of Role:
1 Year Contract (RENEWABLE) Remuneration:
Base Salary - $5,000 Renumeration:
1 month bonus upon completion of contract (subjected to attendance, performance etc..) START:
JULY 2026 Job Summary: An ITSM (IT Service Management) Engineer plans, implements, and optimizes IT service delivery workflows. They align IT capabilities with business goals, automate processes, and manage platforms like ServiceNow to streamline incident, change, and problem management. Job Responsibilities: Process Design: Develop, configure, and optimize ITSM workflows (e.g., Incident, Problem, Change, and Request Management) Platform Administration: Configure and maintain ITSM tools (such as ServiceNow or Jira) to enhance service delivery and reporting capabilities. Incident & Problem Management: Oversee major incidents, facilitate root-cause analysis, and track remediation to prevent recurring issues. Service Levels: Collaborate with stakeho...
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