ITIL Process and Service Management Consultant

CFS- IPC / Process Consulting / SAM / Configuration Management. Detailed Job Description Key Role Responsibilities Owning e2e RFx response for service management and crossfunctional offerings covering process and tools ITSM ESM Service Assurance Infra Automation and Analytics Reporting spanning across SIAM ITIL ESM and nonITSM solutions across industry verticals Responsible for solution design bid defense due diligence BAFO of cross functional services solution encompassing IT service management SIAM processes tools bestin class service assurance automation analytics tools Crossteam collaboration with sales team client partners solution director bid managers and cross tower SMEs to buildalign an integrated solution construct Present service management capability during customer visits Articulate present technical solution through integrated processtool governance solution construct tenets architecture transformation areas estimation pricing etc Create target operating model statement o...