Italy Customer Care Executive (Temporary)

Italy Customer Care Executive (Temporary)

Location: Barcelona, B, ES, 08902

Team: Customer Service

Job type: Temporary

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well‑known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family‑owned company with a long‑term commitment to our brands and stakeholders.

The Opportunity

You will be responsible for centralizing and managing the relationship with Italy customers across the full order‑to‑cash cycle, ensuring service excellence while resolving operational challenges efficiently.

What you'll get to do

• Act as the main point of contact for customers, ensuring smooth communication and quick resolution of queries
• Manage orders through SAP, EDI and email, providing updates and handling incidents such as stock shortages