Italian Technical Customer Support Specialist

We are currently hiring Technical Customer Support Specialists to join an international team supporting a globally recognized technology brand. This role focuses on providing technical assistance and customer support, helping users resolve product, device, and account-related issues.

This is an excellent opportunity to develop your technical support skills while working in a collaborative and multicultural environment.

What You Will Do

• Support customers via phone in Italian and English
• Assist with technical issues, account access, and product-related inquiries
• Guide customers through troubleshooting steps and service requests
• Escalate complex technical cases when required
• Maintain accurate customer records and deliver a high-quality support experience

Requirements

• Italian communication skills required (C1 level or above)
• Good English communication skills required (B2 level or above)