IT Training & Development Specialist

Responsibilities

• Assess organizational training needs across multiple stakeholder groups and user populations
• Design role-based learning strategies aligned with project objectives and organizational goals
• Develop comprehensive training curricula for ERP implementations
• Translate complex business processes and system functionality into engaging, user-friendly learning experiences
• Create instructor-led training materials, participant guides, facilitator guides, quick reference guides, job aids, videos, and eLearning content
• Deliver engaging instructor-led and virtual training sessions for users at all organizational levels
• Prepare client teams for User Acceptance Testing (UAT), cutover, and go-live activities
• Partner with Organizational Change Management consultants to align learning activities with overall change strategies
• Measure training effectiveness through assessments, surveys, pa...