Vacancy Description
About The Role
An exciting opportunity has arisen for an IT Technician to join our IT Team (Thinking Technology) and support our academies and partners in Portsmouth . You will provide high‑quality, customer focused IT support across the Trust ensuring the smooth operation of ICT software, hardware and related equipment. You will play a key role in enabling effective teaching, learning and administration by applying ICT best practices and maintaining agreed service levels.
Key Responsibilities
- Act as the first point of contact for IT support onsite
- Troubleshoot and resolve issues affecting client devices
- Log and manage helpdesk tasks with detailed records of actions taken
- Support users with device setup, configuration and training
- Perform basic maintenance and safely install or relocate IT equipment
- Engage professionally with staff, students and stakeholders
Ready to Apply?
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