IT Technical Support (Factory)

Responsibilities :

• Hardware Maintenance & Troubleshooting: Maintain, calibrate, and troubleshoot warehouse hardware (Zebra/Epson printers, Zebra/Honeywell scanners) and optimize local browser, Java, and driver configurations for high-volume operations.
• Peak Period & On-Site Support: Provide dedicated on-site or standby technical coverage during weekends, peak sales seasons, and stock-takes to eliminate operational bottlenecks.
• Device Staging & Security: Execute the corporate Technical Staging Flow to provision, software-harden, and secure all endpoint devices before warehouse floor deployment.
• Network & Wi-Fi Optimization: Audit Wi-Fi signals using analyzer tools to eliminate blind spots caused by heavy machinery, ensure seamless scanner roaming, and manage vendor SLAs/failovers for 24/7 connectivity.
• Asset & License Management: Modernize a...