Vacancy Description
Who are we looking for?
- Expert in analytical skills
- Effective Business Communication
- Coaching skills
- Operations Management
- SLA Management
- MS Office
- Operational knowledge of contact center platform and ITSM tool
- Performance Management skills
- Conflict management skills
- Capacity management
- Presentation skills
- Training need identification
Technical Skills
- Client Technical Service Awareness - Intermediate
- Technical Troubleshooting - Retail systems like POS, BO, EMV, KDS, OCS, SOS timers, receipt printers, etc - Advanced
- Technical Troubleshooting - Account Management/password reset - Advanced
- Technical Troubleshooting - OS - Advanced
- Technical Troubleshooting - End Devices - Advanced
- Ticketing Tool - Advanced
- MS Office - Advanced
- Contact center platform operating skills - Expert <...
Ready to Apply?
अभी आवेदन करें
Submit your application for It Team Leader (Guerrero) at Link-Worldwide
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