IT Support Technician

We are seeking a highly skilled IT Support Technician to join our team. The ideal candidate will have 2 to 3 years of experience in IT Support , with expertise in Hardware, software and troubleshooting. This role is based in Kimberly.

Responsibilities and Duties

• Installation, maintenance and support of all hardware and software


• Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user as per written request.


• Install and maintain all desktop hardware.


• Install and maintain desktop software.


• Install and maintain all computer peripherals.


• Liaise with external providers for hardware support.


• Computer fault diagnosis


• Identify common problem areas experienced to recommend corrective action.


• Decide whether to send the computer to the manufacturer for repair.


• Report shortfall in parts invento...