IT Support Technician in Edmonton

Join Quadra in Edmonton as an IT Support Technician, providing hands-on, on-site support and exceptional service across Western Canada. You'll tackle technical challenges, ensuring a seamless technology experience for employees.

In this full-time, permanent role, you will be the primary IT contact, supporting end users at both the Edmonton and Delta facilities. Your tasks will involve troubleshooting hardware and software issues, maintaining equipment, and implementing IT initiatives. You must be committed to delivering high-quality technical support and managing user relationships with professionalism.

Key Responsibilities:
• Respond to IT support requests through multiple channels
• Troubleshoot hardware and software issues for end users
• Document incidents accurately and clearly
• Provide on-site and remote assistance as required
• Support equipment maintenance and setups across locations

Requirements:
• Bac...