IT Support Technician

Salary: £26,500 - 29,500 per year

Requirements

• We are looking for an experienced 2nd / 3rd Line IT Support Engineer with strong technical support experience.
• We require strong administration of Microsoft 365, including Exchange Online, SharePoint, OneDrive and Teams.
• We require experience with identity and device management using Microsoft Entra ID, Intune, Conditional Access and compliance policies.
• We require hands‑on experience with Windows Server and core services such as AD DS, DNS, DHCP and Group Policy.
• We require solid networking fundamentals, including switching, routing, VLANs, VPNs and firewall configuration.
• We require experience with virtualisation platforms such as Hyper‑V and/or VMware.
• We require experience using RMM and PSA tools in an MSP environment, including monitoring, patching, scripting, ticket hygiene and documentation.
• We require backup and disaster reco...