IT Support Specialist in Quebec City

Elevate your tech career as an IT Support Specialist at Eddyfi Technologies in Quebec City, contributing to innovative solutions while optimizing IT infrastructure. This role emphasizes hands-on support and collaboration to enhance system performance.
As an IT Support Specialist, you will deliver Level 2 technical support while maintaining Microsoft environments, including Windows Server and Azure. You'll also manage virtualization, backup solutions, and network equipment, ensuring exceptional service and system reliability. Contributing to a customer-centric culture, this position balances technical expertise with a collaborative spirit.
Key Responsibilities:
• Provide Level 2 support for complex incidents
• Administer Microsoft environments, including Windows and Azure
• Manage VMware virtualization and backups with Veeam
• Optimize network equipment and services such as Cisco
• Collaborate with cybersecurity teams for security policies
Requirements:
• Voca...