Vacancy Description
Join Startec Corporate Services as an IT System & Application Support Specialist at our Calgary location. This role involves troubleshooting support tickets, maintaining systems, and assisting employees with line-of-business applications.
The IT System & Application Support Specialist is integral to our team, focusing on technical end-user support and system administration. You will install and configure devices while ensuring a smooth onboarding process for new employees. Your efforts will lay the groundwork for enhanced career opportunities in systems, applications, or cybersecurity within the organization.
Key Responsibilities:
• Troubleshoot Tier 1 and Tier 2 support tickets efficiently
• Install and maintain workstations, mobile devices, and printers
• Manage user accounts and permissions with Active Directory
• Develop and maintain technical documentation and user guides
• Monitor security vulnerabilities and enforce IT best practices
Requirements:
• Di...
The IT System & Application Support Specialist is integral to our team, focusing on technical end-user support and system administration. You will install and configure devices while ensuring a smooth onboarding process for new employees. Your efforts will lay the groundwork for enhanced career opportunities in systems, applications, or cybersecurity within the organization.
Key Responsibilities:
• Troubleshoot Tier 1 and Tier 2 support tickets efficiently
• Install and maintain workstations, mobile devices, and printers
• Manage user accounts and permissions with Active Directory
• Develop and maintain technical documentation and user guides
• Monitor security vulnerabilities and enforce IT best practices
Requirements:
• Di...
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