IT Support Lead (Media & Production Technology) at Warner Bros. Discovery

IT Support Lead (Media & Production Technology) – Warner Bros. Discovery, Auckland, NZ

The IT Support Lead is responsible for the day‑to‑day management, support, maintenance and continuous improvement of the company’s technology environment. As the primary technology resource for the New Zealand business, the role provides end‑user support, manages infrastructure and storage systems, oversees technology vendors, contributes to technology planning and ensures systems remain secure, reliable and fit for purpose. The role supports production, post‑production and corporate teams while working closely with international technology colleagues to align local operations with global standards and initiatives.

Key Responsibilities

• Provide responsive and professional IT support to all users, including hardware, software, networking and application issues.
• Manage user onboarding, off‑boarding and access management; provision and maintain end‑user device...