IT Support

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

๊User support and helpdesk

•           Provide IT support for Malaysia office employees

•           Manage IT ticketing system with SLA targets

•           Conduct remote and on-site troubleshooting for hardware, software, and network issues

•           Maintain knowledge base and self-service documentation for common issues

Hardware & Asset Management

•           Procure, configure, and deploy laptops, desktops, monitors, and pe...