IT Support - Front End Management

IT Centre Europe (ITCE) oversees and manages the secure operations of IT applications and front-end systems used in all Bank of China (BOC) branches and representative offices located within Europe and Africa. As an IT Support – Front End Management, you will be responsible for providing IT front-end support to local and remote users, maintenance of the cabling structure system and administration of IT systems. This is a full time permanent position.

Key responsibilities

• Provide technical support to users on desktop applications
• Administrate cabling structure system
• Maintain Windows based PC, servers and applications like Windows Domain, Windows update, Windows printing system, anti-virus system and SCCM
• Assist in the annual Disaster Recovery testing
• Take part in IT procurement process and third party service management
• Lead PC, desktop security and other projects when required
• Prepare techn...