Vacancy Description
Role: IT Support Engineer (On-Call/Freelance/Casual)
As an IT Support Engineer, you will be responsible for delivering onsite technical support and ensuring a high level of customer satisfaction.
Key Responsibilities
- Provide desktop support and troubleshoot hardware and software issues.
- Perform operating system installations and re-imaging activities.
- Assist with network troubleshooting, including LAN and WAN environments.
- Support and configure routers, switches, and related network infrastructure.
- Respond promptly to technical issues and service requests.
- Document support activities and resolutions in accordance with company procedures.
- Collaborate with internal teams and client stakeholders to ensure smooth operations.
Requirements
- Minimum 3 years of experience in IT support or a related technical role.
- Strong desktop support and troubleshootin...
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