IT Support Engineer (Level 1-2)

Outsourced CFO is looking for an IT Support Engineer to join our Cape Town team, reporting to the IT Manager. This is a hands-on role for someone who thrives on solving problems, bringing order to systems, and finding smarter ways to run IT operations. You will support a growing team of 200+ users, keep our systems secure and reliable, and play a real part in shaping how our IT function scales. The level (1 or 2) will be matched to your experience. Key Responsibilities; Provide day-to-day technical support to team members, onsite and remote Onboard and train new hires, and handle event technology Receive, format, and deploy devices in line with OCFO standards Manage IT inventory, spare stock, and procurement triggers Build IT reports on systems usage, metrics, and performance Monitor security dashboards, review vulnerabilities, and support compliance Author and audit SOPs, and help maintain systems monitoring Identify and implement automation opportunities across IT operations Coordina...