IT Support Engineer (L1)

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATAThe IT Support Engineer will be responsible for providing onsite technical support to end-users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure at the client site. The role requires excellent client engagement skills, strong communication abilities, and a customer-centric approach to delivering high-quality IT support services.

Key Responsibilities

Provide first and second-line technical support to end-users.

Diagnose and resolve hardware, software, network, and system-related issues.

Install, configure, and maintain desktop, l...