IT Support Assistant

Salary: £32,500 - 60,000 per year

Requirements

• Ability to multitask and remain calm under pressure
• Flexibility and adaptability in a dynamic work environment
• Self-motivated and able to work independently, with a knack for problem-solving
• Strong communication skills for effective interaction with internal and external contacts

Responsibilities

• In this role, I will provide first line support for hardware and software issues in a Windows environment. My daily tasks will include:
• Offering desktop support via phone, email, and face-to-face interactions
• Installing company software such as Wareflow, SAP, MS Office, and design software
• Setting up new users and new PCs
• Administering MS Windows Server, including Active Directory, DNS, and DHCP
• Managing backup administration
• Administering SAP, which includes unlocking and requesting new accounts...