IT Support Analyst Role at Magnet Forensics

Become a vital part of Magnet Forensics by supporting employees as a Desktop Support Analyst. Your role will ensure technology runs smoothly, allowing teams to focus on their work.

As a key member of the IT team, you will oversee installations, technical troubleshooting, and routine system audits. Ensuring timely and accurate follow-up on support requests and maintaining documentation is critical in this customer-centric role. Candidates who thrive in fast-paced environments and manage multiple priorities effectively will excel.

Key Responsibilities:
• Install and support desktop operating systems
• Manage logs and technical analyses for issues
• Document procedures for ease of reference
• Conduct system updates and configuration management
• Offer after-hours support when needed

Requirements:
• Degree or Diploma in Computer Science or related field
• 2+ years of relevant technical experience
• Knowl...