IT Specialist (Customer Support)

Summary Serves as an IT Specialist (Customer Support) within the Wireless & Mobility Services Branch, AMK-270. Performs multiple, varying and complex assignments under the minimal direction of the National Wireless Program unit manager. Responsibilities Applies experience and comprehensive technical knowledge to accomplish assignments and to develop plans and techniques to improve programs and policies. Understands how his/her technical area interacts with or is affected by other disciplines, and considers the objectives of the major subdivision and LOB/SO when developing, integrating, and implementing solutions to diverse, complex problems. May serve as Contracting Officer Representative (COR) for contracts and provide guidance and direction toward completion of contract deliverables. Including activities related to validating vendor invoices against NWP¿s inventory, tracking burn rates against customer Inter-Agency Agreements, and generating customer reports. May serve as NWP website...