IT Service Resilience Manager

What you will do
The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third‑party providers and internal teams. 

Ownership and leadership execution in the following areas:

Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design

Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests

Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitor...