IT Service Management & Process Improvement Lead

Outokumpu Chrome Oy is seeking an IT Process Specialist for a fixed-term employment of six months starting in October 2026. The role involves managing ITSM processes across a multivendor environment and internal IT, focusing on continuous improvement.

The ideal candidate will improve and implement IT processes, document procedures, and promote best practices. This position requires knowledge of the ITIL framework, ServiceNow, and strong communication skills. The office presence is expected at 50% of the work time, fostering a collaborative and supportive culture.