IT Service Excellence Analyst

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This range is provided by Meraki Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Excellence Analyst on a contract basis to join their International Service team in their Infrastructure department.

The Role

This role is pivotal in ensuring compliance with regulatory requirements and industry standards, supporting operational readiness and driving continuous improvements across IT processes and Infrastructure. Working across IT teams globally, you will contribute heavily to audit readiness, process optimisation and automation initiatives.

The key components of the role will be:

• Pro-actively identify risks and vulnerabilit...