IT Service Engineer

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As IT Service Engineer, you support Celonis’ international IT operations with a focus on the Madrid office. You troubleshoot and resolve IT issues across macOS and Windows environments and collaborate with the global IT team to keep systems running smoothly. You manage onboarding, onboarding hardware, and mobile device management, contributing to efficient, user-friendly IT services. This role offers exposure to a fast-paced, international tech environment and meaningful impact on daily operations.
Compensaciones / Beneficios
• Act as first point of contact for IT support requests and triage tickets
• Provide hands-on macOS and Windows troubleshooting for hardware, software, and network issues
• Collaborate with global IT team to resolve issues via phone, email, or remote assistance
• Install, configure, and maintain...