IT Service Desk Pro - First-Line Support & Escalation

Auxis is looking for an IT Service Desk representative based in Bogotá, Colombia. This role involves providing high-quality customer service by resolving Tier 1 issues and escalating others as necessary.

The ideal candidate will have at least 1 year of technical support experience, be proficient in both English and Spanish, and possess a high school diploma. Additional education in IT or related fields is a plus.