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IT Service Desk Analyst. Salary upto 45K.

Gratitude Philippines

manila, metro manila, Philippines Full-time June 16, 2026
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Vacancy Description

IT Service Desk Analyst. Salary upto 45K.

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

  • Provide first-level support to end-users for IT-related issues.
  • Troubleshoot hardware and software issues, ensuring minimal downtime.
  • Manage service requests and incidents through the ticketing system.
  • Assist in IT asset management and inventory tracking.
  • Collaborate with other IT team members to improve support processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience Level: 3–5 years of experience in IT support or service desk ...

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