IT Service Desk Analyst

5025 Creekbank Rd, Mississauga, ON L4W 0B6, Canada

Job Description

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data‑driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs.

Summary

The IT Analyst will work closely with the Business Operations, Infrastructure, and Applications support teams to deliver effective and reliable IT support across the organization. The ideal candidate will demonstrate strong technical expertise, excellent analytical and problem‑solving skills, and a logical, methodical approach to troubleshooting. A commitment to exceptional customer service is essential, as you will be supporting users across multiple departments and locations.

Responsibilities

Technical Support & Incident Management ...