IT Service Analytics Lead: Predictive Performance Insights

International SOS is seeking a Data Science & Performance Analytics Lead in Kuala Lumpur. This role is crucial for transforming IT service data into actionable insights and improving decision-making across the organization.

The candidate should possess strong analytical capabilities and have significant experience in data analytics, reporting, and performance management. A Bachelor’s degree in Data Science or related is required, with experience in tools like Power BI and Tableau.

This position is pivotal in ensuring data-driven performance management in a multi-vendor IT environment.