IT Service Analyst – Frontline Tech Support (Office & Vessels)

Sealord Group Ltd is hiring an IT Service Analyst in Nelson to provide Level 1 and Level 2 support across a broad set of systems and devices. You will manage incidents, support users at office, factory, remote, and vessel locations, and contribute to knowledge base content and process improvements.

This hands-on role emphasizes clear communication, problem solving, and a customer-focused approach in a busy IT environment. A strong willingness to learn and adapt to new tools is essential.