IT position- Helpdesk

Location

London, UK

Employment Type

Permanent, Full‑time
35 hours per week (08:00–16:00 or 09:00–17:00)

Salary

Up to £35,000 (depending on experience)

Start Date

ASAP

Role Overview

We are looking for a Helpdesk Engineer to provide 1st and 2nd line IT support for corporate users.

This role covers a wide range of IT support activities, including Windows and Microsoft 365 environments, device setup, and workflow support using Microsoft Power Platform.

Key Responsibilities

• Provide 1st and 2nd line IT support via email, phone, remote access, and onsite support
• Manage incidents and service requests using IT ticketing systems
• Liaise with vendors and third parties until issue resolution
• Configure and support Windows Server and Microsoft 365 environments
• Prepare and kit ...