IT Operations & Service Delivery Lead

MindMatch in the Philippines is seeking an experienced IT Service Manager to oversee the delivery of IT services in their AIDC office area. The candidate should have over 5 years of experience in IT service management, operations, and IT infrastructure. Responsibilities include managing personnel, improving IT service processes, and acting as a project manager for IT projects.

Proficiency in English and Spanish is essential, with a strong focus on customer service and adaptability. Preferred qualifications include PMP, Scrum, or Agile certifications.