IT Operations Engineer

IT Operations Engineer About us As a Hi Tech Engineer, you serve as technical specialist to Target Team Members: providing one-on-one in-person, virtual, and remote support and education for hardware and software. Job Responsibilities Provide a high-level of customer service to Target Team Members on a daily basis Rapidly resolve hardware, software, educational, and environmental incidents and requests Provide preventative maintenance to ensure hardware and software stability Coordinate and collaborate with partner support teams to drive issue resolution Adhere to and advocate for Target’s Information Security Policies and Best Practices Drive continuous improvement with the development of new standards, best practices, and process improvements Provide supervision/work direction to contract staff About You BE or equivalent experience 2-4 years relevant technical support experience Proven troubleshooting ability with macOS and Windows 10 Good knowledge on mobile devices such as Android ...