IT Operation Business Analyst

We are seeking a self-managed andIT-savvy professional to support the day-to-day operations and continuousimprovement of existing digital systems. This role suits a hands-on businessanalyst profile who can manage assigned workstreams independently, workdirectly with stakeholders and vendors, and deliver small to medium initiativesend-to-end.

• Manageand support day-to-day operations of enterprise digital and IT systems,including issue tracking, follow-ups, and resolution.
• Manageassigned projects and change requests from requirements through delivery bytracking timelines, actions, and dependencies, and ensuring timely follow-up.
• Engagebusiness users to gather and document functional requirements and translatethem into clear requirements for IT teams or external vendors.
• Coordinatewith external vendors across the delivery lifecycle, including development,user acceptance testing (UAT), deployme...