IT Officer

Responsibilities

• Manage and support the organization s IT infrastructure ensuring optimal performance and reliability of all systems.
• Constantly monitor the IT infrastructure using monitoring tools Zabbix and Kuma. Devices include CCTV Cameras, Biometrics, NVRs, Servers, Switches, Access Points, Landlines, and UPSs.
• Hands‑on experience in troubleshooting laptop desktop servers and MS Office applications.
• Oversee software installations, updates, and maintenance to enhance operational efficiency and user experience.
• Conduct regular system audits and performance evaluations, providing actionable insights for improvements.
• Installations, maintenance, staff onboarding, commissions, decommissions and installation and setup of new systems with the necessary apps and software, as well as setting up the mobile device for the staff member with the necessary apps as per the standard onboarding process.
• General infrastructur...