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IT Manager

Lumentum

Greensboro, North Carolina, United States Full time July 02, 2026
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Vacancy Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Site IT Manager is the senior IT leader responsible for all technology services supporting a designated site. This role ensures reliable, secure, and high-performing IT operations across End User Services (EUS), Network Infrastructure, Enterprise Applications, and local technology initiatives.

The Site IT Manager acts as the primary technology business partner to site leadership, aligning IT services with operational goals, production continuity, compliance requirements, and digital transformation initiatives.

Key Responsibilities

1. End User Services (EUS) & Service Management

  • Lead and oversee onsite IT support operations (Tier 1–3).
  • Ensure SLA performance for incident, request, and problem management.
  • Manage hardware lifecycle (laptops, desktops, mobile devices, printers, shop-floor devices).
  • Drive user experience improvement...
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