IT Lead: Multi-Outlet Retail & F&B Tech Champion

RICHEESE FACTORY MALAYSIA SDN. BHD. is hiring an IT Lead to manage daily IT operations across outlets and head office in Petaling Jaya. The role focuses on keeping POS, payment systems, and restaurant applications running smoothly while driving incident management and system recovery.

You will oversee the ticketing system, coordinate with vendors, and ensure SLA compliance. Strong background in network, ERP, and security is required, with 4–6 years in IT and 1–2 years in a leadership role.