It Incident & Deskside Support Technician

Sharp Brains is seeking a skilled IT Incident Technician to manage and resolve technical issues within the IT environment. This part-time position focuses on logging incidents, diagnosing problems, and applying solutions while maintaining IT asset inventory in ServiceNow, especially for Windows devices.
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The role involves deskside support, collaboration with internal teams, and periodic involvement in an on-call rotation. xhfqzwm Candidates should have at least 3 years of experience in Windows support and strong troubleshooting skills.
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