IT Helpdesk & ServiceNow Support Engineer

KRIS INFOTECH PTE. LTD. is seeking an IT Helpdesk Support professional to provide technical assistance to users facing software-related issues. You will ensure the smooth functioning of computer systems and address user concerns efficiently.

The ideal candidate will have strong troubleshooting skills, experience with ticket management in a service desk, and hands-on experience with ServiceNow. The role involves maintaining high customer satisfaction and responding to users within set KPIs.