IT Helpdesk and Automation Specialist - Misty West

The IT & Automation Specialist keeps MistyWest running while continuously improving how we work. You'll provide exceptional IT support to teammates, automate repetitive processes through scripting and APIs, and introduce practical AI solutions that reduce manual work across the company.

This isn't a traditional helpdesk position. Every support request is an opportunity to understand how our business works—and how it can work even better. We encourage experimentation with automation, AI, and scripting because we believe the best IT teams don't just solve problems—they eliminate them.

If you genuinely enjoy helping people, love making systems more efficient, and get excited by learning new technologies, you'll fit right in.

You're probably a great fit if...

• You like figuring out how things work.
• You enjoy helping people solve problems.
• You automate repetitive tasks for fun.
• You're naturally curious about AI and emerging...