Vacancy Description
Responsibilities
Troubleshoot and resolve helpdesk tickets from office, warehouse, and remote employeesInstall, configure, and maintain IT hardware, including PCs, laptops, printers, monitors, docking stations, and warehouse devices (PDAs, label printers, and APs)Diagnose and resolve hardware and software issues, including system configurations and user environmentsSet up and onboard IT equipment for new hires, ensuring proper system access and functionalityManage IT onboarding and off-boarding processes, including new-hire setup, account and license setup/removal, email backup and forwarding, and asset recovery with proper inventory updates and documentationManage IT assets, including inventory tracking, audits, and lifecycle managementPerform basic network support, including Ethernet cabling, phone-line setup, and connectivity troubleshootingSupport office infrastructure changes, including workspa...
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